Privacy Policy
Effective Date: July 5, 2026
Introduction
Decarie Square Chiropractic Clinic (“the Clinic”, “we”, “our”, or “us”) is committed to protecting the confidentiality and security of the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, contact our Clinic, complete forms, request an appointment, or receive chiropractic care.
We are committed to complying with applicable privacy legislation, including Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy Officer
The person responsible for the protection of personal information at Decarie Square Chiropractic Clinic is:
Dr. Sima Goel, Chiropractor
Privacy Officer
Decarie Square Chiropractic Clinic
6900 Décarie Boulevard, Suite 3123
Montréal, Québec H3X 2T8
Phone: (514) 344-6118
Email: drsimagoelchiropractor@gmail.com
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact the Privacy Officer using the information above.
Personal Information We Collect
We collect only the personal information reasonably necessary to provide chiropractic services and operate our Clinic.
Depending on your interaction with us, we may collect:
- Full name
- Date of birth
- Mailing address
- Email address
- Telephone number
- Appointment preferences
- Reason for your visit
- Information you provide in emails, telephone conversations, contact forms, or in person
- Health information required to provide chiropractic care, including medical history, symptoms, examination findings, treatment plans, and clinical notes
- Technical information collected through our website, such as IP address, browser type, device information, pages visited, and general website usage statistics
How We Collect Personal Information
Personal information may be collected:
- When you contact us by telephone or email
- When you complete a contact form or appointment request through our website
- When you complete patient intake forms or questionnaires
- During appointments and throughout your care
- Through cookies and similar technologies used on our website
- From third parties, when authorized by you or permitted by law, such as referring healthcare professionals or insurance providers
How We Use Personal Information
We use personal information only for purposes related to providing chiropractic care and operating our Clinic, including:
- Scheduling and managing appointments
- Responding to inquiries
- Creating and maintaining patient records
- Providing chiropractic assessment and treatment
- Communicating regarding your care
- Preparing receipts or insurance documentation
- Processing payments
- Meeting legal, regulatory, and professional obligations
- Maintaining the security and performance of our website
- Improving our services and patient experience
Consent
By providing personal information to the Clinic, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy, unless otherwise permitted or required by law.
You may withdraw your consent at any time, subject to applicable legal or professional obligations. In some circumstances, withdrawing consent may limit our ability to provide services or continue your care.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
Personal information may be disclosed only when necessary, including:
- To healthcare professionals involved in your care
- To insurance companies or benefit providers, where authorized by you
- To service providers who support our website or electronic systems
- To regulatory authorities or government agencies where required by law
- As otherwise permitted or required by applicable legislation
Service providers acting on our behalf are required to protect personal information and use it only for authorized purposes.
Retention and Destruction of Personal Information
Personal information is retained only for the period necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, and professional obligations.
Patient records are retained in accordance with applicable legislation and professional record retention requirements. Where applicable, records are retained for at least seven (7) years following their last use or as otherwise required by law.
When personal information is no longer required, it is securely destroyed or permanently anonymized.
Security Measures
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.
These safeguards may include:
- Restricted access to patient records
- Password-protected systems and devices
- Secure storage of paper and electronic records
- Regular software updates
- Secure data backups
- Confidentiality obligations for individuals who have access to personal information
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Ensure the website functions properly
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Enhance your browsing experience
- Support website security
You may configure your browser to refuse or remove cookies. Please note that doing so may affect certain features of the website.
Third-Party Services
Our website may include or rely on third-party services, such as website hosting providers, analytics providers, mapping services, or online contact forms.
These providers operate under their own privacy policies. We encourage you to review their privacy practices before providing personal information through their services.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete information
- Withdraw your consent where permitted by law
- Request information regarding the use or disclosure of your personal information
- Request deletion or anonymization of personal information where permitted by law
- File a complaint regarding the handling of your personal information
To exercise these rights, please contact the Privacy Officer. We may request information to verify your identity before responding to your request.
Complaints
If you have concerns regarding our handling of your personal information, we encourage you to contact our Privacy Officer first so we can review and address the matter.
If your concerns remain unresolved, you may have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI) or another applicable privacy authority.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal obligations.
The most current version will always be available on our website and will include the revised effective date.
Contact Us
For questions regarding this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Dr. Sima Goel, Chiropractor
Decarie Square Chiropractic Clinic
6900 Décarie Boulevard, Suite 3123
Montréal, Québec H3X 2T8
Phone: (514) 344-6118
Email: drsimagoelchiropractor@gmail.com
Privacy Policy
Effective Date: July 5, 2026
Introduction
Decarie Square Chiropractic Clinic (“the Clinic”, “we”, “our”, or “us”) is committed to protecting the confidentiality and security of the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, contact our Clinic, complete forms, request an appointment, or receive chiropractic care.
We are committed to complying with applicable privacy legislation, including Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy Officer
The person responsible for the protection of personal information at Decarie Square Chiropractic Clinic is:
Dr. Sima Goel, Chiropractor
Privacy Officer
Decarie Square Chiropractic Clinic
6900 Décarie Boulevard, Suite 3123
Montréal, Québec H3X 2T8
Phone: (514) 344-6118
Email: drsimagoelchiropractor@gmail.com
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact the Privacy Officer using the information above.
Personal Information We Collect
We collect only the personal information reasonably necessary to provide chiropractic services and operate our Clinic.
Depending on your interaction with us, we may collect:
- Full name
- Date of birth
- Mailing address
- Email address
- Telephone number
- Appointment preferences
- Reason for your visit
- Information you provide in emails, telephone conversations, contact forms, or in person
- Health information required to provide chiropractic care, including medical history, symptoms, examination findings, treatment plans, and clinical notes
- Technical information collected through our website, such as IP address, browser type, device information, pages visited, and general website usage statistics
How We Collect Personal Information
Personal information may be collected:
- When you contact us by telephone or email
- When you complete a contact form or appointment request through our website
- When you complete patient intake forms or questionnaires
- During appointments and throughout your care
- Through cookies and similar technologies used on our website
- From third parties, when authorized by you or permitted by law, such as referring healthcare professionals or insurance providers
How We Use Personal Information
We use personal information only for purposes related to providing chiropractic care and operating our Clinic, including:
- Scheduling and managing appointments
- Responding to inquiries
- Creating and maintaining patient records
- Providing chiropractic assessment and treatment
- Communicating regarding your care
- Preparing receipts or insurance documentation
- Processing payments
- Meeting legal, regulatory, and professional obligations
- Maintaining the security and performance of our website
- Improving our services and patient experience
Consent
By providing personal information to the Clinic, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy, unless otherwise permitted or required by law.
You may withdraw your consent at any time, subject to applicable legal or professional obligations. In some circumstances, withdrawing consent may limit our ability to provide services or continue your care.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
Personal information may be disclosed only when necessary, including:
- To healthcare professionals involved in your care
- To insurance companies or benefit providers, where authorized by you
- To service providers who support our website or electronic systems
- To regulatory authorities or government agencies where required by law
- As otherwise permitted or required by applicable legislation
Service providers acting on our behalf are required to protect personal information and use it only for authorized purposes.
Retention and Destruction of Personal Information
Personal information is retained only for the period necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, and professional obligations.
Patient records are retained in accordance with applicable legislation and professional record retention requirements. Where applicable, records are retained for at least seven (7) years following their last use or as otherwise required by law.
When personal information is no longer required, it is securely destroyed or permanently anonymized.
Security Measures
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.
These safeguards may include:
- Restricted access to patient records
- Password-protected systems and devices
- Secure storage of paper and electronic records
- Regular software updates
- Secure data backups
- Confidentiality obligations for individuals who have access to personal information
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Ensure the website functions properly
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Enhance your browsing experience
- Support website security
You may configure your browser to refuse or remove cookies. Please note that doing so may affect certain features of the website.
Third-Party Services
Our website may include or rely on third-party services, such as website hosting providers, analytics providers, mapping services, or online contact forms.
These providers operate under their own privacy policies. We encourage you to review their privacy practices before providing personal information through their services.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete information
- Withdraw your consent where permitted by law
- Request information regarding the use or disclosure of your personal information
- Request deletion or anonymization of personal information where permitted by law
- File a complaint regarding the handling of your personal information
To exercise these rights, please contact the Privacy Officer. We may request information to verify your identity before responding to your request.
Complaints
If you have concerns regarding our handling of your personal information, we encourage you to contact our Privacy Officer first so we can review and address the matter.
If your concerns remain unresolved, you may have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI) or another applicable privacy authority.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal obligations.
The most current version will always be available on our website and will include the revised effective date.
Contact Us
For questions regarding this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Dr. Sima Goel, Chiropractor
Decarie Square Chiropractic Clinic
6900 Décarie Boulevard, Suite 3123
Montréal, Québec H3X 2T8
Phone: (514) 344-6118
Email: drsimagoelchiropractor@gmail.com